Infrastructure Engineers perform several duties in their quest to maintain the infrastructure of their employer or client. We read through several Infrastructure Engineer job descriptions to get an idea of what an Infrastructure Engineer does daily.
Infrastructure Engineers perform several duties in their quest to maintain the infrastructure of their employer or client. We read through several Infrastructure Engineer job descriptions to get an idea of what an Infrastructure Engineer does daily. The following is a list of the core duties and responsibilities of an Infrastructure Engineer.
Conduct a Root Cause Analysis of Network Malfunctions
A big part of an Infrastructure Engineer’s job is identifying the cause of issues within their employer or client’s network infrastructure. This requires knowledge of how devices communicate with each other, as well as an understanding of the equipment that makes this communication possible.
Create and Implement Network Repair Strategies
Once a problem is identified, the Infrastructure Engineer devises and implements a repair strategy. They then test these repairs to ensure the issue is fixed completely.
Document Network Malfunctions and Corresponding Actions Taken
It is the responsibility of the Infrastructure Engineer to document all infrastructure issues, as well as the actions taken to address said issues. This requires analytical skills and proficiency with spreadsheets.
Provide Training and Technical Support for Users With Varying Levels of IT Knowledge
The Infrastructure Engineer is responsible for teaching new software or applications to their coworkers. They are also responsible for diagnosing and fixing any technical issues with individual devices on their employer’s network.
Complete Routine Preventative Maintenance of Network Infrastructure
This duty is all about network security. This involves implementing software and operating system updates. It also includes looking for and addressing potential cybersecurity threats.
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